Hey flamenco fam! At Flamenkos LLC, we’re super serious about keeping your personal info safe while you’re dreaming of Spain tours or stomping in our Portland classes. This Privacy Policy lays out how we collect, use, share, and protect your data. We’re keeping it real—no dull legal mumbo-jumbo, just the straight-up scoop on what we do with your info.
WHAT INFO WE COLLECT
When you vibe with us—booking a tour, signing up for a retreat, or just browsing flamenkos.com—we might collect:
Personal Stuff: Your name, email, and phone number (if you share it) when you book a Jerez Flamenco Fiesta or join our newsletter.
Payment Details: Credit card or payment info for bookings, handled by secure processors like Stripe or Zelle. We don’t store this ourselves, promise!
Website Data: Stuff like your IP address, browser type, or which pages you hit (like our blog on bulerías). This helps us make the site snappier.
Messages: If you email us or fill out a contact form, we keep your questions or comments to get back to ya.
Social Media: If you follow us on Insta or Facebook and interact, we might see your username or posts.
HOW WE COLLECT IT
Directly from you: When you fill out our booking form, sign up for emails, or call us about a retreat.
Automatically: Cookies and analytics tools (like Google Analytics) grab info when you browse. More on that in our Cookies Policy!
From others: If someone buys you a gift card or refers you, we might get your name and email.
HOW WE USE YOUR INFO
We use your data to make your flamenco experience awesome:
Process bookings for tours (like Seville Flamenco Immersion), retreats, or classes.
Send you confirmations, reminders, or updates (like when a new Oregon Coast retreat date drops).
Answer your questions—like if you’re curious about flamenco shoe sizes.
Improve our website by seeing what you love (are you all about the blog or tour pages?).
Send you our newsletter with flamenco tips, event news, or special offers (you can unsubscribe anytime).
Show you ads for our Cadiz tour when you’re scrolling elsewhere (only if you’re cool with marketing cookies).
WHO WE SHARE IT WITH
We don’t sell your info, ever—flamenco’s about trust! We only share what’s needed with:
Payment Processors: Stripe, Zelle, or Apple Pay to handle your tour payment securely.
Email Services: Platforms like Mailchimp to send our newsletter or booking confirmations.
Analytics Tools: Google Analytics to see how our site’s doing (no personal details shared).
Legal Stuff: If the law says we gotta share (like for taxes or super rare legal issues), we will, but only what’s required.
Partners: For Spain tours, we might share your name with hotels or flamenco schools to book your spot, but only the basics.
HOW LONG WE KEEP IT
Booking info (like your name and tour details) stays with us for 5 years to handle payments, taxes, or follow-ups.
Newsletter emails? We keep ‘em until you unsubscribe (easy to do with a click).
Website data (like cookies) usually sticks around for up to 2 years unless you clear your browser.
If you ask us to delete your data, we’ll wipe it unless we need it for legal reasons (like tax records).
SECURITY
We’ve got your back with top-notch security:
Encryption (like SSL) keeps your data safe when you book or browse.
Secure servers store your info, with access limited to our trusted team.
No system’s 100% hack-proof, but we’re always updating our defenses to keep the bad guys out.
YOUR RIGHTS
You’re in control! You can:
Ask to see all the info we have on you (just email us).
Request we fix any mistakes (like if we spelled your name wrong).
Tell us to delete your data (we’ll do it unless we need it for taxes or bookings).
Opt out of emails or marketing (unsubscribe link’s in every email).
If you’re in the EU, GDPR gives you extra rights, like data portability—just let us know!
Say no to cookies (check our Cookies Policy for how).
COOKIES AND TRACKING
We use cookies to make our site smooth—like remembering your cart for that Oregon retreat. They also help us see what you’re into so we can improve. Don’t want ‘em? Tweak your browser settings. Our Cookies Policy has the full scoop.
INTERNATIONAL TRANSFERS
We’re based in Los Angeles, but our Spain tours mean some data (like your name for hotel bookings) might go to Europe. We make sure it’s protected with EU-compliant partners, so your info stays safe no matter where it travels.
CHANGES TO THIS POLICY
If we update this policy (like adding new security stuff), we’ll post it on flamenkos.com and maybe shoot you an email if it’s a big deal. Check back now and then to stay in the loop.
CONTACT US
Got questions or wanna chat about your data? Reach out:
Email: [email protected]
Phone: +1 323-655-9471
Mail: Flamenkos LLC, 189 The Grove Dr, Los Angeles, CA 90036 We’re here to keep your flamenco journey safe and fun!